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Authentication

Documentation

Reference Guide

Core Authentication Matrix



This reference guide provides user instruction for the Core Authentication Matrix (CAM) application.  CAM is an advanced authentication tool, for use as the second-factor authentication method to access highly restricted systems, such as Criminal Justice Information Systems.


Format: PDF

Length: 30 pages


Installation Guide

Core Authentication Matrix



This installation guide describes the installation process for the Core Authentication Matrix application on both the server and the client systems.


Format: PDF

Length: 22 pages


Reference Guide

Active Directory Recommended Password Policy for CAM



The information in this reference guide is Core Technology's recommended password policy for an Active Directory environment for use with CAM.


Format: PDF

Length: 14 pages


Reference Guide

Talon Authentication Matrix



This reference guide provides user instruction for the Talon Authentication Matrix (TAM) application.  TAM is an advanced authentication tool, for use as the 2nd factor authentication method to Core Technology's Talon Mobile app and the Talon application as well as other applications in the Talon suite of products.


Format: PDF

Length: 18 pages


MultiBridge Administrator Guide

Talon Authentication Matrix



This administrator guide provides instruction for the MultiBridge setup and management of user accounts configured to use the Talon Authentication Matrix (TAM) and/or the Talon Mobile app.  The TAM application is a second-level authentication product that may be used with other Talon products.  TAM is required if using the Talon Mobile app for Android and iOS mobile devices.  If using TAM or the Talon Mobile application, user permissions and communication settings must be defined using the MultiBridge Administrator program before the user may log in and use either of these products.


Format: PDF

Length: 18 pages


CBS Installation Guide

Core Authentication Matrix



This installation guide describes the client computer installation process for the Core Authentication Matrix application where the sever installation of CAM is on the Core Service Bureau (CSB).


Format: PDF

Length: 22 pages


Training Videos

Core Authentication Matrix



Use this video to learn how to define and use your Core Authentication Matrix (CAM) pattern and to log into your computer.


Format: MP4

Length: 00:04:46


Talon Authentication Matrix



Use this video to learn how to define and use your Talon Authentication Matrix (TAM) pattern and to log into Talon.


Format: MP4

Length: 00:03:46


 

Call For Service

Documentation

Reference Guide

Talon Call For Service



This reference guide is intended as a comprehensive guide on the Talon Call For Service (CFS) application.


Format: PDF

Length: 108 pages


Quick Reference CARD

Talon Call For Service



This quick reference card provides basic information on entering CFS calls, dispatching resources, and searching for CFS calls.  This card is not intended to be a complete reference.  For more in-depth information, please see the Call for Service Reference Guide.


Format: PDF

Length: 2 pages


Quick Reference CARD

CFS Keyboard Shortcuts



This quick reference card provides basic keyboard shortcuts for the various screens in the Call for Service application.


Format: PDF

Length: 2 pages


MultiBridge Administrator Guide

TIMS,CFS, and OD



This reference guide is intended as a comprehensive guide on the Talon Call For Service (CFS) application.


Format: PDF

Length: 72 pages


Documentation - Add-on Modules

Reference Guide

CFS ANI-ALI




This reference guide is intended to be used in conjunction with the Talon Call For Service Reference Guide.  Learn how the ANI/ALI feed from a phone company automatically populates  CFS Call fields.



Format: PDF

Length: 18 pages



Training Videos

N/A



Video not available at this time.


Format: MP4

Length: 00:00:00


N/A



Video not available at this time.


Format: MP4

Length: 00:00:00


 

Mobile Products

Documentation

Requirements

Talon Mobile App



This document describes the server and client requirements for the Talon Mobile App product.


Format: PDF

Length: 2 pages


Reference Guide

Talon (Query) Mobile App



The Talon Mobile App Reference Guide provides instructions on performing Talon Queries using Android or iOS mobile devices (e.g., cell phone, tablet, etc.).  Learn how to request sensitive justice information from your state law enforcement information network as well as from participating local and regional TalonPoint databases.



Format: PDF

Length: 29 pages


Getting Started With

MaaS360 MDM



This document provides basic setting up instructions for the MaaS360 MDM to distribute the Talon Mobile App.  This document provides basic steps to create the MDM network and distribute the Talon Mobile App.  Please see the MaaS360 website for more detailed Video not available at this time.information on MaaS360 MDM setup and management.


Format: PDF

Length: 7 pages


Getting Started With

Meraki MDM



This document provides basic setting up instructions for the Meraki MDM to distribute the Talon Mobile App.  This document provides basic steps to create the MDM network and distribute the Talon Mobile App.  Please see the Meraki website for more detailed information on Meraki MDM setup and management.


Format: PDF

Length: 8 pages


Reference Guide

Talon Authentication Matrix



This reference guide provides user instruction for the Talon Authentication Matrix (TAM) application.  TAM is an advanced authentication tool, for use as the 2nd factor authentication method to Core Technology's Talon Mobile App and the Talon application as well as other applications in the Talon suite of products.


Format: PDF

Length: 18 pages


MultiBridge Administrator Guide

Talon Authentication Matrix



This administrator guide provides instruction for the MultiBridge setup and management of user accounts configured to use the Talon Authentication Matrix (TAM) and/or the Talon Mobile App.  The TAM application is a second-level authentication product that may be used with other Talon products.  TAM is required if using the Talon Mobile App for Android and iOS mobile devices.  If using TAM or the Talon Mobile App, user permissions and communication settings must be defined using the MultiBridge Administrator program before the user may log in and use either of these products.


Format: PDF

Length: 18 pages


User Guide

Talon BlackBerry



This user guide is intended as a comprehensive guide on the Talon BlackBerry application that runs on your BlackBerry device for communication to law-enforcement network databases.


Format: PDF

Length: 34 pages


Installation Guide

Talon BlackBerry



This installation guide provides the installation instructions for the Talon software on the BlackBerry device.


Format: PDF

Length: 1 page


Reference Guide

Talon Field Contact Mobile App



The Talon Field Contact Mobile App Reference Guide provides instructions on  recording contact information in the field using Android or iOS mobile devices (e.g., cell phone, tablet, etc.).


Format: PDF

Length: 29 pages


Training Videos


N/A



Video not available at this time.


Format: MP4

Length: 00:00:00


N/A



Video not available at this time.


Format: MP4

Length: 00:00:00


 

Officer Daily

Documentation

Reference Guide

Talon Officer Daily



This reference guide is intended as a comprehensive guide on the Officer Daily application.  If you have purchased add-on modules, then also please see the appropriate reference guide for that module (e.g., Officer Daily (OD) CAD Import, etc.).


Format: PDF

Length: 98 pages


Quick Reference CARD

Talon Officer Daily



This quick reference card provides basic information on entering an Officer Daily report.  This card is not intended to be a complete reference.  For more in-depth information, please see the Talon Officer Daily Reference Guide.


Format: PDF

Length: 2 pages


MultiBridge Administrator Guide

TIMS,CFS, and OD



This administrative guide contains setup instructions and Applications Data permission codes that may be given to specific users or groups in the MultiBridge Administrator program.  This document contains Application Data permission codes for the TIMS, Officer Daily, Call for Service, and add-on modules to these applications.  It does not include Application Data permission codes for the Talon application.


Format: PDF

Length: 72 pages


Facilitator's Guide

Talon Officer Daily



This facilitator's guide contains suggested timelines and ideas for presenting the training.  The Class and Participant Materials section of this guide contains pages that can be copied as handouts or included in slide presentation software.


Format: PDF

Length: 51 pages


Documentation - Add-on Modules

Reference Guide

OD CAD Import



This reference guide is intended to be used in conjunction with the Officer Daily Reference Guide.  Learn how CAD information is imported to Officer Daily and what setup information is required.


Format: PDF

Length: 20 pages


Reference Guide

OD eCitation Import



This reference guide provides information on the OD eCitation Import module.  Learn how iyeTek's iyeCitation  information is imported to an OD Event and what setup information is required.


Format: PDF

Length: 28 pages


Training Videos

Officer Daily Overview



This video provides an overview of the processes and features of the Officer Daily application.


Format: MP4

Length: 00:04:57


Start Shift



Use this video to learn how to start a shift in the Officer Daily application.


Format: MP4

Length: 00:03:01


Equipment Issue



Use this video to learn how to enter equipment issue information in the Officer Daily application.


Format: MP4

Length: 00:04:00


Events and Actions



Use this video to learn how to enter events and actions in the Officer Daily application.


Format: MP4

Length: 00:05:03


Manual Time Entry



If configured for manual time, use this video to learn how to enter your time manually.


Format: MP4

Length: 00:01:55


End Shift



Use this video to learn how to end your shift, print the Daily, modify the Daily if needed, and submit the Daily for review.


Format: MP4

Length: 00:04:22


Talon

Documentation

Training Guide

Talon Administrator



This training guide provides instruction on the most common administrative functions to manage Talon Users.  Learn how to manage Talon users, groups, and computers in MultiBridge Adminitrator.


Format: PDF

Length: 68 pages


Reference Guide

Talon Client



This reference guide is intended as a comprehensive guide to the Talon Client (Desktop and MDC)  application.  If your agency has also purchased the Talon Mobile Dispatch to manage communications between your CAD/CFS system and Talon MDC, then use this guide in conjunction with the Talon Mobile Dispatch Reference Guide.


Format: PDF

Length: 84 pages


MultiBridge Administrator Guide

Talon, WW, TalonMail



This administrator guide contains information about the various adminitrative features associated with Talon, MultiBride, and MultiBridge Adminitrator.  This document contains Application Data permission codes for the Talon Desktop/MDC, Who's Where, and Talon Mail applications.  It does not include Application Data permission codes for the TIMS, Officer Daily, Call for Service or their add-on modules.


Format: PDF

Length: 294 pages



Installation Guide

Talon and MultiBridge



This installation guide is provides the setup instructions needed to install Talon and MultiBridge.


Format: PDF

Length: 27 pages


TIPS

Talon MDC



This document contains descriptions of customizable features, listings of available shortcuts and actions, and step-by-step instructions for common features in Talon.  This document is not intended to be a complete reference.  For more in-depth information, please see the appropriate reference guide for your configuration: Talon Desktop Reference Guide or Talon MDC Client Reference Guide.


Format: PDF

Length: 35 pages


Documentation - Add-on Modules

Reference Guide

Talon

Crime Mapping



This reference guide provides instructions on the Talon Crime Mapping application.  Learn how to see your crime information on an interactive map and drill-down to obtain detailed information.


Format: PDF

Length: 45 pages


Reference Guide

EDR Interface



This reference guide is intended to be used in conjunction with the Talon Client Reference Guide e.  The External Device Reader (EDR) Interface allows external device readers (e.g., license plate reader, magnetic strip reader, etc.) to send information gathered using the device to Core Technology's Talon application.


Format: PDF

Length: 20 pages


Reference Guide

Talon Mobile Dispatch



This reference guide is intended to be used in conjunction with the Talon Client Reference Guide,as Talon Mobile Dispatch is an add-on module to the Talon that allows the officer to recieve CAD/CFS dispatch information directly on the Talon MDC.  If configured, the officer may electronically to communicate back to a CAD/CFS system via the Talon MDC. 


Format: PDF

Length: 40 pages


Reference Guide

TalonPoint Crime Connect Interface



This reference guide is intended to be used in conjunction with the Talon Client Reference Guide.  The CrimeConnect Interface provides the user with the ability to select a single TalonPoint search result and send it electronically to the CrimeConnect web service.


Format: PDF

Length: 16 pages


Reference Guide

Core Secure Documents



This reference guide provides instructions on the use of the Core Secure Documents add-on module to Talon.  The application may be used to store documents securly while transfering them to an autorized party.  Ensure you are in compliance with CJIS security requirements by using Core Secure Documents to store and transfer documents .


Format: PDF

Length: 28 pages


Training Videos

TalonPoint Destinations



Use this video to learn how to select destinations for your TalonPoint queries.


Format: MP4

Length: 00:09:05


Who's Where



Use this video to learn how to communicate between officers that are logged in to Talon using Who's Where instant messanger.


Format: MP4

Length: 00:10:30


 

TIMS

Documentation

Reference Guide

TIMS



This reference guide along with the TIMS NIBRS Validation and Submission Supplemental Guide and the TIMS Evidence/Property Supplemental Guide provide a comprehensive understanding of the TIMS application.  If you have purchased the add-on modules, then also please see the appropriate reference guide for that module (e.g., TIMS CAD Import, TIMS False Alarm Billing, etc.).


Format: PDF

Length: 278 pages


Quick Reference CARD

TIMS



This quick reference card provides basic instructions for entering TIMS Incidents, correcting validation errors on a TIMS Incident, searching for and editing incidents and other records, printing reports, and managing the database's field selection options.  This card is not intended to be a complete reference.  For more in-depth information, please see the TIMS Reference Guide.


Format: PDF

Length: 2 pages


Quick Reference CARD

TIMS Keyboard Shortcuts



This quick reference card provides basic keyboard shortcuts for the various screens in the TIMS application.


Format: PDF

Length: 5 pages


Supplemental Guide

TIMS Custom Search Manager



This supplemental guide is to be used in conjunction with the TIMS Reference Guide.  This supplemental guide provides instruction for how to create your own custum searches on the information stored in the TIMS database.


Format: PDF

Length: 36 pages


Supplemental Guide

TIMS Evidence-Property



This supplemental guide is to be used in conjunction with the TIMS Reference Guide.  This supplemental guide provides general instructions for how to correct the NIBRS (e.g., MICR/WIBRS) errors on your TIMS incidents as well as how to generate and submit a file to send to the state for crime reporting.  Please also see the appropriate NIBRS Addendum (MICR/WIBRS) for your state’s crime reporting system.


Format: PDF

Length: 62 pages


Supplemental Guide

TIMS NIBRS Validation and Submission



This supplemental guide is to be used in conjunction with the TIMS Reference Guide.  This supplemental guide provides general instructions for how to correct the NIBRS (e.g., MICR/WIBRS) errors on your TIMS incidents as well as how to generate and submit a file to send to the state for crime reporting.  Please also see the appropriate NIBRS Addendum (MICR/WIBRS) for your state’s crime reporting system.


Format: PDF

Length: 66 pages


NIBRS Addendum

MICR



This NIBRS Addendum - MICR is intended as a complementary document to the TIMS NIBRS Validation and Submission Supplemental Guide and the comprehensive TIMS Reference Guide.  This document describes the Michigan Incident Crime Reporting (MICR) specific aspects of the Talon Incident Management System (TIMS).


Format: PDF

Length: 28 pages


NIBRS Addendum

WIBRS



This Supplemental Addendum is intended as a complementary document to the TIMS NIBRS Validation and Submission Supplemental Guide and the comprehensive TIMS Reference Guide.  This document describes the Wisconsin Incident Based Reporting System (WIBRS) specific aspects of the Talon Incident Management System (TIMS).


Format: PDF

Length: 18 pages


MultiBridge Administrative Guide

TIMS,CFS, and OD



This administrative guide contains setup instructions and Applications Data permission codes that may be given to specific users (or groups of users) in the MultiBridge Administrator program.  This document contains Application Data permission codes for the TIMS, Officer Daily, and Call for Service applications as well as add-on modules to these applications.  It does not include Application Data permission codes for the Talon application.


Format: PDF

Length: 72 pages


TIPS

TIMS



This TIMS Tips guide is intended as a complementary document to the comprehensive TIMS Reference Guide and other supplementary guides.  This document contains diecriptions of customizable fields, sampleing of available reports, and tips for the day-to-day use of TIMS.


Format: PDF

Length: 30 pages


Documentation - Add-on Modules

Reference Guide

TIMS CAD Import



This reference guide provides information on the TIMS CAD Import module.  Learn how CAD information is imported to TIMS and what setup information is required.


Format: PDF

Length: 40 pages


Reference Guide

TIMS Clery Reporting



This reference guide provides instructions on the TIMS Clery Reporting add-on module for the Talon Incident Management System (TIMS).  Learn how law enforcement agencies with juristiction on or near campuses may obtain Clery Act information from the TIMS database.


Format: PDF

Length: 42 pages


Reference Guide

Talon Dashboard



This reference guide provides information on the Talon Dashboard module, which may be used with any Talon Suite application such as TIMS.  Learn to create charts and dashboards of your TIMS data.


Format: PDF

Length: 32 pages


Reference Guide

TIMS eCitation Import



This reference guide provides information on the TIMS eCitation Import module.  Learn how iyeTek's iyeCitation information is imported to a TIMS ticket and what setup information is required.


Format: PDF

Length: 20 pages


Reference Guide

TIMS eCrash Import



This reference guide provides information on the TIMS eCrash Import module.  Learn how iyeTek's iyeCrash Information is imported to a TIMS incident and what setup information is required.


Format: PDF

Length: 24 pages


Reference Guide

TIMS eJail Exchange



This reference guide provides information on the TIMS eJail Exchange module.  Learn how to send arrestee person information from your TIMS database to the WebJAMIN Jail Management System (JJMS), making it available for selection once the arrestee is delivered to the jail. The exchange also allows you to perform TalonPoint queries to the JJMS to obtain up-to-date inmate information.


Format: PDF

Length: 16 pages


Installation Guide

TIMS Evidence Audit



This installation guide describes the installation process for the TIMS Evidence Audit application on an Android device.


Format: PDF

Length: 14 pages


Reference Guide

TIMS Evidence Audit



This reference guide provides information on the TIMS Evidence Audit module.  Learn how to use a portable android-based device to perform an inventory audit based on randomly selected inventory locations.


Format: PDF

Length: 30 pages


Reference Guide

TIMS False Alarm Billing



This reference guide provides information on the TIMS False Alarm Billing module.  Learn how to bill property owners for false alarm calls that match local ordinance criteria, enter payments recieved, and print a variety of reports


Format: PDF

Length: 34 pages


Reference Guide

TIMS TraCS Import



This reference guide provides information on the TIMS TraCS Import module.  Learn how TraCS information is imported to a TIMS ticket and what setup information is required.


Format: PDF

Length: 22 pages


Reference Guide

TIMS Supervisory Review



This reference guide provides instructions on the Supervisory Review application.  Learn how to submit reports for review and manage your individualized Work List of items or tasks needing your attention.


Format: PDF

Length: 56 pages


Reference Guide

TIMS Workflow



This reference guide provides instructions on the Workflow add-on module of the Supervisory Review application.  Learn advanced features of the Work List.  Learn how to configure the system for work groups, departments, delegates, security confidential groups, and workflow routing.  Please also see the Supervisory Review Reference Guide. 


Format: PDF

Length: 44 pages


Reference Guide

T-DEX

(LE to Prosecutor)



This reference guide provides instructions on the Talon Data Exchange (T-DEx) application.  The Law Enforcement (LE) to Prosecutor implementation of T-DEx is detailed within this reference guide.  Learn how to electronically transmit incident information to the prosecutor.  This document also includes instructions for the prosecutor to retrieve submitted information and, if applicable, import the TIMS incident information to the prosecutor's  ACT case management system.



Format: PDF

Length: 48 pages


Reference Guide

TIMS Multi-jurisdiction Interface



This reference guide provides information on the TIMS Multi-jurisdiction Interface.  Learn how to search other agencies as well as your own and see the results displayed together on the TIMS search results.  Learn how to import other agencies' Person, Address, or Vehicle information to your incident.


Format: PDF

Length: 22 pages


Reference Guide

TIMS Scanning Interface



This reference guide provides instructions on the TIMS Scanning Interface add-on module to TIMS. Learn the process to scan documents or pictures directly to a TIMS incident.  Please also see the TIMS Reference Guide. 



Format: PDF

Length: 20 pages


Training Videos

TIMS Supplements



Use this video to learn how to add, edit, or print TIMS supplements.  If configured with the TIMS Supplements, the system will treat supplemental incident information as a separate but related entity to the original incident report.


Format: MP4

Length: 00:9:05


NIBRS Validation

(MICR-WIBRS)



Use this video to learn how to correct NIBRS (e.g., MICR/WIBRS) errors on your TIMS incidents.  Examples used in this video are specific to the MICR rules and filenames.  However, the procedures to correct incidents and generate reports for state submission are identical from state to state.  If you are a Wisconsin agency, replace the term MICR with the term WIBRS in this video.


Format: MP4

Length: 00:10:30


Merge - Unmerge



Use this video to learn how to merge Location, Person, or Personnel records.  When you find two or more Location, Person, or Personnel records that are actually the same Location, Person, or Personnel, you may merge those redundant records into one master record without any data loss.


Format: MP4

Length: 00:11:55


TIMS Prerecorded Training -  Regular Officer - Part 1



Use this prerecorded video to learn TIMS functions, learn how to navigation within TIMS, how to serch for records in the database, how to edit existing records, understand the validation wizard (MICR/WIBRS), and learn how to add a new incident.


Format: MP4

Length: 01:20:28


TIMS Prerecorded Training -  Regular Officer - Part 2



Use this prerecorded video to view the continuation of how to add a new incident, learn how to correct your validation (MICR/WIBRS) errors, learn how to print incidents, incident forms, property recipts and statistical reports, as well as learn how to enter and print a bicycle registration or activity log.


Format: MP4

Length: 00:45:43


TIMS Prerecorded Training - Command and Records Personnel



Use this prerecorded video to understand the rights of supervisors and administrators.  Learn how to manage the TIMS database drop-down options.


Format: MP4

Length: 00:22:49


TIMS Prerecorded Training - Evidence Management



Use this Prerecorded video to understand the evidence tables, learn how to manage the hidden property/evidence fields, learn how to move evidence, learn how to purge evidence, and learn how to print evidence reports.


Format: MP4

Length: 00:22:48


TIMS Incident Splitting



Use this video to learn how to add situations to a TIMS incident.  The Incident Splitting feature of TIMS was created to aid in the recording of multi-faceted  incidents, which may be required to be reported to the state as separate incidents.  Situations added to an incident will be reported to the state separately.


Format: MP4

Length: 00:29:38


T-DEx

Documentation

Reference Guide

T-DEx




This reference guide provides instructions on the Talon Data Exchange (T-DEx) application.  The Law Enforcement (LE) to Prosecutor implementation of T-DEx is detailed within this reference guide.  Learn how to electronically transmit incident information to the prosecutor.  This document also includes instructions for the prosecutor to retrieve submitted information and, if applicable, import the TIMS incident information to the prosecutor's  ACT case management system.



Format: PDF

Length: 48 pages

























Training Videos

N/A



Video not available at this time.




Format: MP4

Length: 00:00:00



N/A



Video not available at this time.



 

Format: MP4

Length: 00:00:00













Release Notes

Current

2017 Comprehensive Release Notes



These release notes provide an annotated description of the updates that were made to various software products in the update release of 2017.  The version numbers for the software applications that were updated are listed below:

Product                                               Version

MultiBridge                                       3.00.00

Talon & add-on modules                  3.00.00

TIMS & add-on modules                  3.00.00

Call for Service                                   1.01.16


Format: PDF

Length: 102 pages







 












Archived

2015B Patches Release Notes



Since the 2015B software version release, Core Technology Corporation has updated the release with several patch versions and files. These updates are itemized within this document.  The version numbers for the software applications that were updated are listed below:

Product                                               Version

Talon & add-on modules                  2.09.10-2.09.18

TIMS & add-on modules                  2.09.09-2.09.18

Call for Service                                  2.09.09-2.09.18



Format: PDF

Length: 24 pages



2015B Comprehensive Release Notes


These release notes provide an annotated description of the updates that were made to various software products in the second update release of 2015.  The version numbers for the software applications that were updated are listed below:

Product                                               Version

MultiBridge                                        2.33.26

Talon & add-on modules                   2.09.09

TIMS & add-on modules                   2.09.09

Call for Service                                   2.09.09

Officer Daily & add-on mod.             1.01.14


Format: PDF

Length: 82 pages









LE Day

LE Day 2016

2016 LE Day Information




This link will take you to the LE Day 2016 folder.  Supporting materials for the products covered durring Core Technology's Law Enforcement Day conference will be available for download from this folder.




Recommended Java versions may be obtained using the following link:


http://www.oracle.com/technetwork/java/javase/downloads/java-archive-javase8-2177648.html#jre-8u121-oth-JPR


Select Java version 1.8.121 for your 32 or 64 bit machine

e-Learning Library Last Updated: 4/26/2017